Privacy policy

1. Introduction

This Privacy Policy describes how Sun Eater (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website or otherwise interact with us.

Sun Eater is a business based in Germany.

Order fulfillment and shipping are handled under exclusive license by a U.S.-based partner.

2. Personal Information We Collect

a) Information You Provide to Us

When you place an order, contact us, or sign up for our newsletter, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Order and purchase details

b) Newsletter Sign-Up

If you opt in to our newsletter, we collect your email address for marketing communications.

You may unsubscribe at any time using the link in any newsletter email.

3. Payment Information

We do not store or process full payment details on our servers.

Payments are processed securely through third-party providers, including:

  • PayPal
  • Venmo
  • Apple Pay
  • Google Pay
  • Link

These providers handle your payment information in accordance with their own privacy policies and security standards.

4. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Communicate with you about your order
  • Provide customer support
  • Send marketing emails (only if you have opted in)
  • Comply with legal and regulatory obligations

5. Sharing Personal Information

We share personal information only when necessary, including with:

  • Fulfillment and shipping partners
  • Payment processors
  • Email marketing services (newsletter opt-in only)
  • Legal or regulatory authorities, if required by law

We do not sell your personal information.

6. International Data Transfers

As we operate internationally, your personal information may be transferred to and processed in countries outside your country of residence, including the United States and Germany.

Where required, appropriate safeguards are used to protect your data.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide services
  • Meet legal, accounting, or tax obligations

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction or deletion
  • Withdraw consent for marketing communications
  • Request information about how your data is used

To exercise your rights, contact us at: [email protected]

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect once posted on our website.

10. Contact

For privacy-related questions or requests, contact us at: [email protected]